Contact

At Scottish Perfumery, we believe in building lasting relationships through genuine service, transparency, and trust. Whether you have a question about your order, need product advice, or simply wish to share feedback, our team is here to help.

Customer Service Hours

Our dedicated customer care team is available:
Monday to Friday: 9:00 AM – 5:00 PM (UK Time)
Saturday & Sunday: Closed
We aim to respond to all messages within 24 business hours.

Contact Methods

📧 Email Us:
For general enquiries, order support, or product information, please email us at:
info@scottishperfumery.com

📞 Call Us:
Prefer to speak directly? Our customer service team can be reached on:
+44 7380345183

📦 Returns & Refunds:
If you are contacting us about a product return, please refer to our Return & Refund Policy for detailed instructions and include your order number when emailing us.

Postal Correspondence

Please send written correspondence or mail returns to:
Scots Global Trading Limited
Trading as Scottish Perfumery
Office 788
3 Fitzroy Place, 1/1,
Sauchiehall Street,
Finnieston,
Glasgow Central,
G3 7RH, United Kingdom

Please note: visits are by appointment only; we do not operate a retail storefront.

Business Information

Company Name: Scots Global Trading Limited
Trading Name: Scottish Perfumery
Registered Office: Office 788
3 Fitzroy Place, 1/1,
Sauchiehall Street,
Finnieston,
Glasgow Central,
G3 7RH

Company Number: SC815500
Registered Country: United Kingdom

Additional Support

If you experience any issues with your purchase, shipment, or product, please contact us immediately. We take all concerns seriously and do our best to resolve any matter efficiently and courteously.

For wholesale inquiries, media collaboration, or partnership opportunities, please mention the subject clearly in your email, and a relevant team member will get back to you.